This Privacy Policy explains what personal information jolyph collects, how it is used, and how it is kept secure for all Filipino players on our platform. By registering an account or continuing to use the platform, you agree to the practices described here. If you have questions, visit our FAQ page or create a free account.
When you register and use the jolyph platform, we collect certain personal information that is necessary to operate your account and provide our services to you in the Philippines. The information we collect falls into two broad categories: information you provide directly to us, and information that is automatically gathered when you interact with the platform. We are committed to collecting only what is reasonably necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for identity verification and payment processing. All data collection activities are conducted in accordance with the applicable data protection laws of the Philippines, including the Data Privacy Act of 2012 (Republic Act 10173). By understanding what we collect and why, you can make informed decisions about your use of the platform.
When you create an account on jolyph, you are asked to provide your full legal name, date of birth, residential address in the Philippines, a valid email address, and a contact number. You may also provide payment-related information such as your preferred Philippine peso (PHP) deposit method and the details associated with that method, which are used solely for processing financial transactions on the platform. During identity verification, you may be asked to submit a copy of a government-issued identification document in accordance with the requirements under Philippine anti-money laundering regulations. Any information you provide when contacting our support team — including the content of your messages and any attachments — is also retained as part of your account record. You are responsible for ensuring that all information you submit is accurate, current, and complete at all times.
When you access the jolyph platform through a browser or mobile device, certain technical information is collected automatically to support the operation and security of the platform. This includes your IP address, device type and operating system, browser type and version, the pages or sections of the platform you visit, and the duration and frequency of your sessions. We also collect data about your activity on the platform, including the sports events you view, jackpot games you participate in, and the features you interact with most. This usage data helps us understand how Filipino players engage with the platform so we can improve navigation, performance, and the overall mobile experience. Cookies and similar tracking technologies may be used to maintain your session state and remember certain preferences — you can manage these settings through your browser, though doing so may affect some platform functions.
jolyph uses the personal data it collects for specific, legitimate purposes that are directly connected to providing the platform services to you as a registered player in the Philippines. Your data is never sold to third parties, and it is not used for purposes that go beyond what is described in this policy without your prior consent. We have put in place technical and organisational security measures designed to protect your personal information against unauthorised access, disclosure, alteration, or destruction. Access to your personal data within jolyph is restricted to staff and systems that require it to perform their specific functions. We retain your personal data for as long as your account remains active and for the minimum period required thereafter by applicable Philippine regulations, after which it is securely deleted or anonymised.
jolyph does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share limited personal data with carefully selected third-party service providers who assist us in operating the platform — for example, payment processors that handle PHP transactions, identity verification service providers, and IT infrastructure partners. Any third party that receives personal data from jolyph is bound by strict contractual obligations to use that data only for the specific purpose for which it was shared and to maintain appropriate security standards. We may also disclose personal data to regulatory authorities, law enforcement agencies, or courts in the Philippines where we are required to do so by law or where disclosure is necessary to protect the rights, safety, or property of jolyph or its players. No personal data is transferred to entities outside the Philippines without appropriate safeguards in place.
Under the Data Privacy Act of 2012, registered players in the Philippines have specific rights in relation to the personal data that jolyph holds about them. You have the right to request access to the personal information we hold about you and to receive a copy of that information in a portable format. You also have the right to request the correction of any inaccurate or incomplete personal data associated with your account, and we will process such requests promptly. If you wish to have your personal data deleted, you may submit a request to our support team — note that certain data may be retained for the minimum period required by Philippine regulations even after such a request. You have the right to object to the processing of your personal data for purposes beyond what is strictly necessary for your account. All requests relating to your data rights can be directed to our support team at support at jolyph.club, and we will respond within the timeframes required by applicable law.
Last reviewed: 2025. This Privacy Policy applies to all registered players on the jolyph platform in the Philippines.
Quick answers to the questions that come up most when reviewing how your personal data is handled.
Registration is free and takes under two minutes. If you have questions about how your data is handled, our FAQ section has answers ready for Filipino players.